Return Policy
Thanks for purchasing our products at https://doutlet.co.uk/, operated by D Outlet Shop.
We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back, no questions asked. You are eligible for a full reimbursement within 30 calendar days of your purchase.
Any items purchased from us must not be used and washed if you wish to return them; as soon as you wash an item, your 30-day return is invalid. We do not accept returns for used underwear and socks. Please make sure the item is in its original condition.
Return Address:
Diesel Outlet Shop
C/O M Rabbani
Unit 10 Howletts Hall Farm
Mill Lane
Nevestock
Romford
Essex
RM4 1ET
United Kingdom
You will need to pack the item securely and include a brief cover note stating:
Your Full Name
Post Code
The reason for the return
Whether you would like a refund or an exchange
We reserve the right to reduce the refund amount in the event that the returned item is used, damaged, missing any parts, or suffers damage during return shipping due to improper packaging.
We process the refund within two business days of the return being delivered.
After 30 days, you will no longer be eligible and won't be able to receive a refund. We encourage our customers to try the product in the first two weeks after their purchase to ensure it fits their needs.
If you have any additional questions or would like to request a refund, feel free to contact us.